Frequently Asked Questions
Jobs that are quoted less than $500 can be fully paid once the job is completed. If the job is quoted over $500, then a 50% upfront deposit is required, with the balance paid once the job is completed.
Payment period terms will be shared with you upon receiving your quote.
Generally, there is no warranty on our workmanship unless we have installed a product that carries its own warranty and is faulty. However, we pride ourselves on exceptional customer service, so if we have not carried out a job adequately for whatever reason, we will return at no extra cost to fix the job to your satisfaction.
Note: Any faulty product replaced under a warranty, will still incur a cost of labour.
Depending on the job(s), please ensure the following is clear:
- Side Access
- Under sinks (if replacing tapware / plumbing)
- Furniture to get into spaces where jobs need to be done